Frequently Asked Questions (FAQ) – Bounce House Rental Company

1. What types of bounce houses do you offer?

We offer a variety of bounce houses, including standard bounce houses, combo units with slides, obstacle courses, and themed inflatables for different age groups and events.

2. Are your bounce houses safe and clean?

Yes, safety and cleanliness are our top priorities. All bounce houses are thoroughly cleaned and sanitized before and after each rental. We also conduct regular safety inspections to ensure all equipment meets industry standards.

3. What is included in the rental price?

The rental price typically includes delivery, setup, and pickup of the bounce house. Some packages may also include additional items like tables, chairs, or concessions, depending on your booking.

4. How long is the rental period?

Our standard rental period is 6-8 hours, but we offer flexible options, including extended rentals or multi-day rentals, depending on your event needs. Contact us for specific details.

5. Do you provide supervision or attendants for the bounce house?

We do not provide attendants unless specifically requested. For an additional fee, we can supply trained staff to monitor the bounce house during your event to ensure safety.

6. What are the requirements for setting up a bounce house?

You’ll need a flat, open space (e.g., grass, pavement, or concrete) free of debris, with at least 3 feet of clearance around the bounce house. We also require access to a standard electrical outlet within 100 feet of the setup area.

7. What happens if the weather is bad on the day of my event?

If inclement weather (e.g., heavy rain or high winds) makes it unsafe to use the bounce house, we offer flexible rescheduling or cancellation options. Please review our weather policy when booking.

8. Do I need to make a deposit to book a bounce house?

Yes, a deposit is typically required to secure your booking. The deposit amount and payment terms will be outlined during the reservation process.

9. Can bounce houses be used indoors?

Yes, many of our bounce houses can be set up indoors, provided the venue has sufficient space and ceiling height. Please inform us of the setup location when booking.

10. What is your cancellation policy?

Cancellations made at least 7 days before the event are eligible for a full refund of the deposit. Cancellations within 7 days may be subject to a partial or non-refunded deposit, depending on the circumstances. Contact us for details.